Can you exchange phones carphone warehouse

This means that products purchased at a Samsung Experience Store prior to 4 March should be returned or exchanged in a Carphone Warehouse store. Products purchased on or after 4 March should be returned or exchanged at a Samsung Experience Store.

Our Online and over the phone Christmas returns policy applies to products bought between 30th October and 24th December Yes No. Tell us how we can improve this page. Consumer Business. Shop Help. Menu Search. The Trade-In Promise is only valid for comparisons on the cash price offered for the same device, in the same condition.

Trade-In value will be calculated at the time of the trade-in and you must provide Proof of Comparison which means official written proof of the higher price; e.

Payment for successful claims will be made directly into your bank account within working days. We reserve the right to withdraw this Trade-In Promise or change these terms and conditions at any time.

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Contact us Email or Call us Contact a store Store locator. Our Best Android Deals! Refer a Friend. The following items have been added to the basket:. Go to basket. New Contract Pay monthly. Added to compare. All Categories. Home Mobiles Trade In.

Complete your Trade-in Online We'll send you a prepaid postage envelope Send it back to us, and we'll send you the cash! Trade-in this phone Choose another phone. Do you still want to trade in the following?

Yes No. No matching products found! Find out more. Samsung Galaxy S10 64GB. A brand you can trust As long as we receive your device in the condition you described, we'll pay you the price we quoted. Speedy Payment We'll send the agreed amount of cash straight to your bank account via BACS within working days of receiving your device. We accept all kinds of devices We're happy to take most types of mobile phones.

We even take damaged and non-working devices. Find a store. FAQ'S What condition should my phone be in for a trade in? What devices can I trade in? What can I do? What happens to my Trade-in device?

How will I be paid for a Trade in? How can I Trade in my device? There are two easy ways you can trade in your device with Carphone Warehouse: Online. Do you really pay out what you quote? Within 14 days of purchase More information. I upgraded my existing pay monthly contract Network. How do I make a return or exchange? Returning or exchanging in store Returning by post Exchanging by post What condition does my product need to be in? Returning goods that have been taken outside the UK.

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